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Privacy Policy
Updated November 13, 2017

This privacy policy exists to explain what information we collect, what we do with it, and how we protect it. We are the sole owners of the information collected on this site. We only have access to collect information that you give us voluntarily. We will not sell or rent this information to anyone.

What we collect and what we do with it:

If you sign up for an appointment or request to be contacted by Range Urgent Care, we’ll collect your name, email, phone number, date of birth, and reason for visit. This information will be saved in a secure database.

The combination of your name, email, phone number, and DOB will be used to uniquely identify you, which will allow them to determine if you’re a new or existing patient. If you’re an existing patient, your visit will be associated with your existing medical record, held at the practice.

Your “reason for visit” will be used by Range Urgent Care to plan accordingly and confirm that the visit is appropriate for them.

We will use your email address to send appointment confirmations and reminders.

If you tell us your phone number is a mobile number and give us permission to send you text messages, Range Urgent Care will be able to text you about wait times.

How we protect your information

All web traffic is encrypted is encrypted via SSL.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

When we send emails regarding medical appointments, we will include your name, email, and name of the practice, but we won’t include your date of birth or any medical information.

Your DOB and Reason for Visit will only be transferred to the medical practice over encrypted channels.

How we use cookies

We use cookies to:

  • Store login information that persists across the user’s session.
  • Customize your site experience. For example, we’ll remember the last city you searched in and use that as the starting point the next time you visit the site.
  • Generate website traffic reports in Google Analytics (GA). GA uses their own cookies to provide this information.

If you disable cookies in your browser, you will be able to use the site to search for care, but you will not be able to make appointments or sign up for waitlists.